Managed IT Service Benefits
- Immediate Expertise: Our team provides specialized knowledge and skills beyond typical in-house capabilities, leveraging industry experience to enhance IT operations. This avoids the high costs and limitations of hiring and training junior staff.
- Cost Efficiency: Outsourcing IT to Tellus2build is often more cost-effective than maintaining an in-house team. We offer transparent pricing and eliminate the need for substantial capital investment, improving budget management and overall efficiency.
- Enhanced Security: Tellus2build offers advanced security services, including monitoring, threat detection, and incident response. Our security experts ensure up-to-date protection against cyber threats, helping businesses mitigate risks and maintain robust security.
- Focus on Core Business: Outsourcing IT management allows organizations to concentrate on core business activities, enabling internal teams to focus on strategic initiatives and innovation rather than routine IT maintenance.
Common Types of Managed IT Services
Remote IT Infrastructure Monitoring And Remedy
Remote IT infrastructure monitoring involves continuously overseeing an organization’s IT environment to ensure peak performance and preemptively address potential issues. This includes monitoring servers, networks, and applications for performance, security, and operational anomalies.
With real-time alerts and regular reporting, MSPs enhance system reliability, minimize downtime, and address issues proactively to maintain smooth and efficient IT operations.
Managed Security Services
Our MSPs offer comprehensive security services to protect digital assets, including firewall management, intrusion detection and prevention, anti-virus and anti-malware solutions, and security audits.
Advanced offerings include security information and event management (SIEM), threat hunting, and incident response. These services enhance security posture, mitigate cyberattack risks, and ensure regulatory compliance.
Managed Cloud Infrastructure
Managed cloud infrastructure services encompass the administration and optimization of public, private, or hybrid cloud environments. MSPs assist with cloud strategy, migration, configuration, and management, ensuring efficient and secure use of cloud resources.
These services involve performance monitoring, workload management, cost optimization, and regulatory compliance. Outsourcing cloud management allows businesses to focus on core operations while maximizing cloud benefits.
Managed Data Analytics
Managed data analytics services empower organizations to leverage data for informed decision-making. Our MSPs offer expertise and tools for data collection, storage, analysis, and visualization, including the setup and management of data warehouses, complex data analysis, and dashboard/report creation.
These services enable businesses to gain insights into operational performance, customer behaviour, and market trends, facilitating strategic decisions and enhancing overall efficiency.
Managed Communication Services
Managed communication services involve overseeing and supporting an organization’s communication systems, such as VoIP, unified communications, and collaboration tools. Our MSPs ensure these systems remain operational, secure, and optimized.
Services include setup, configuration, monitoring, and troubleshooting, ensuring seamless and reliable communication internally and with external stakeholders.
Managed Print Services
Managed Print Services (MPS) oversee and manage an organization’s printing environment. Our MSPs handle printer maintenance, supply management, and workflow optimization to reduce costs, enhance document security, and boost productivity.
MPS also includes remote monitoring to promptly detect and resolve issues, minimizing downtime and ensuring continuous printing capabilities.
Managed Backup
Managed backup services provide secure, regular data backups to protect against loss from hardware failures, human errors, or cyberattacks. Our MSPs offer on-site, off-site, and cloud-based backup solutions tailored to organizational needs.
Services include data recovery testing, backup monitoring, and restoration, ensuring quick and reliable data recovery in case of a disaster.
How Are Managed IT Services Priced?
Managed IT services are typically priced based on a subscription model, with costs varying according to the level and scope of services provided. Common pricing models include:
- Per-device pricing: Charges are based on the number of devices managed, such as servers, workstations, or mobile devices. This model is straightforward and scales easily with the number of devices in use.
- Per-user pricing: Fees are based on the number of users within the organization, providing support for all the devices a user may need. This model is ideal for companies with employees who use multiple devices.
- Tiered pricing: Services are bundled into packages with different levels of support. For example, basic, intermediate, and advanced packages might offer increasing levels of service, allowing organizations to choose the tier that best fits their needs and budget.
- À la carte pricing: Services are offered individually, allowing businesses to select specific services they need. This model provides flexibility but can lead to higher costs if many services are required.
- Value-based pricing: Costs are determined by the value delivered to the client rather than the specific services provided. This model focuses on outcomes and performance improvements, aligning the MSP’s incentives with the client’s business objectives.